unable to install MobileClient.msi on WinXP 64bit

Topics: Mobile Client Software Factory
Sep 5, 2006 at 6:13 PM
originally posted by: meist

I installed Guidance Automation Toolkit and Guidance Automation Extension (ver 1.0.51104) on WinXP pro 64bit machine successfully. Installing Smart Client Software factory and Web Service Software factory doesn't have any problems. But I was unable to install MobileClient.msi, the error message is following:
This installer requires the Guidance Automation Toolkit ver. 1.1 which is not present on the computer. Please install it and try again.

Is there any solution for this problem?
Sep 6, 2006 at 12:01 PM
originally posted by: meist

I checked the installation log file, and found following:

T, Signature: GATRegistry
MSI (c) (14:C8) 16:03:20:370: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (14:C8) 16:03:20:370: Note: 1: 2262 2: CompLocator 3: -2147287038
MSI (c) (14:C8) 16:03:20:370: Note: 1: 1402 2: HKEYCLASSESROOT32\Installer\Products\29FFECACD566E7A4C9F8E5080B166010 3: 2
MSI (c) (14:C8) 16:03:20:370: Note: 1: 2262 2: IniLocator 3: -2147287038
MSI (c) (14:C8) 16:03:20:370: Note: 1: 2262 2: DrLocator 3: -2147287038

Is the registry key hardcoded "HKEYCLASSESROOT32\Installer\Products\29FFECACD566E7A4C9F8E5080B166010" in the install script?

On my computer the GAT registry key is "HKEYCLASSESROOT\Installer\Products\29FFECACD566E7A4C9F8E5080B166010".
Sep 14, 2006 at 4:35 AM
originally posted by: ultimo

You are not alone. I can reproduce that behaviour on my WinXP64 System.